Shipping Information

Our showroom-distribution center is centrally located in Dover, New Jersey, allowing fast and convenient delivery to Greater New York City and the Port Jervis NY-NJ-PA tri-state area, including:

  • New York City (all boroughs)
  • Middletown, NY
  • Stroudsburg, PA
  • Allentown, PA
  • Trenton, NJ
  • And many, many more

On most models our coverage area for next-day delivery is all communities within an 80-120-mile radius of Dover, NJ – contact our customer care department to confirm delivery service, or to ask about prices for next-day delivery service to more distant destinations. Additional charges may apply for guaranteed same day or next day delivery to your funeral home.

Weekend orders placed with Priority Caskets are considered to be placed on the following Monday (first delivery available Tuesday); orders placed on holidays are considered to be placed on the next non-holiday/non-weekend day. If you have special needs or require additional scheduling assistance, please contact Priority Caskets customer support directly. Priority Caskets is not liable or legally responsible for shipping delays caused by weather, work stoppages, government actions, shipment refusal, shipping carrier delays, acts of war, and/or acts of God.

Purchasing Customer affirms that information submitted in online ordering pertaining to the following are accurate:

  • Details regarding the deceased, including most importantly height and weight
  • Details regarding shipping and the delivery location or receiving funeral home, including address and hours of operation.

Misinformation and mistakes in information pertaining to the preceding items are solely the responsibility of the Purchasing Customer. Purchasing Customer agrees that re-delivery attempts and any charges resulting therefrom are the sole responsibility of the Purchasing Customer, who hereby authorizes Priority Caskets to make charges against the Purchasing Customer's credit card account to satisfy any such additional fees. The minimum fee for re-delivery is $50.

Priority Caskets and its directors, officers, employees, and representatives are not in any way responsible for damages, of any kind or nature whether direct or indirect, related to any product or service offered for sale on this website.

Priority Caskets reserves its right to refuse processing and fulfillment for any order for a product that contains errors in pricing or description, regardless of whether such errors derive from Priority Caskets, the Purchasing Customer, or another party.

For all orders from Priority Caskets, the total cash price – including the item(s) price, shipping cost, sales tax, and any additional applicable fees – is immediately due and payable at the time the online ordering form is completed and submitted to Priority Caskets. Priority Caskets maintains a security interest in all products and services it sells, such security interest being maintained until the total cash price and any subsequent fees or charges have been paid in full to Priority Caskets by the Purchasing Customer.

This agreement is binding on the heirs, devisees, administrators, executors, and assigns of Purchasing Customer. Should Purchasing Customer be several in number, all parties are bound by the terms of this agreement and liable to fulfill all obligations arising there from. Purchasing Customer affirms that acceptance of this agreement allows Priority Caskets to file any claims against the estate of the deceased necessary to remedy any breach of this agreement.

Written consent from Priority Caskets is required prior to any assignment of rights under this agreement from the Purchasing Customer to another party. Purchasing Customer agrees that Priority Caskets may assign its rights under this agreement to another party and such rights shall remain in full force and effect and be binding upon and inures to the benefit of the successors and assigns of Priority Caskets.

Purchasing Customer must report any problems with products within 6 hours of delivery. Purchasing Customer agrees that the actions (or inaction) of their funeral director, funeral home, or any funeral employee in their service are not the responsibility of Priority Caskets. Purchasing Customer holds Priority Caskets harmless for any failures by these entities. Any damage to products caused by the funeral home or its employees is the sole responsibility of the Purchasing Customer; this includes any failure by the funeral home or its employees to properly shut, lock, or otherwise properly close the casket.